Our Covid-19 Prevention Policy : A message from our team
Dear Green Heart-ers,
We hope you’re all doing well, and staying positive.
As you all know the Sui team has been staying home since March while working remotely on bringing you stories about our journey and fellow green heart-ers.
First off - We’d like to thank you all for your support during this period. It has meant a lot to us!
It’s been a while since we gave you an update and we wanted to bring forward new developments your way. As many of you may be aware, Delhi has now eased restrictions allowing workspaces to open up at limited capacity and for non essentials couriers to begin. We’ve spend the past few weeks, working on our processes to make sure we are ready to serve you with a green heart, taking all precautions needed.
Our workshop is now functional with limited capacity and, to ensure the safety of our employees and our customers, we have been following these important procedures:
- Temperature checks
- Sanitisers installed around the workspace
- Regular sanitisation of workspace
- Regular sanitisation of equipment
- Mandatory Masks & gloves
- Safe distancing
- Mandatory download of the Aarogya Setu App
- Daily Maintenance of records
- 1 assigned packer for all our orders
- Working closely with our courier partners to make sure they are following all procedures
Moreover, 3 to 4 of our Sui thread spellers are alternating work days depending on orders and work required. The rest of the Sui team continues to work from home, and will slowly start going to work on alternate days starting with our production team.
In addition to the above procedures, we are also going the extra mile by taking utmost care of the garments by disinfecting them before they are dispatched to ensure that they are safe for you.
The process involves, quarantining, steaming and ensuring a minimum number of people touch the garments along with taking other precautions as mentioned above which are in sync with WHO guidelines.
As we slowly get back to work, we have also resumed shipping from Delhi while shipping from local Singapore continues to carry on as per usual. Please note that orders placed from May 26th, can take up to 3 weeks for Delivery unless available in stock. You can refer to our FAQ's and shipping & delivery for more information.
We are excited to be back with a strong green heart and, true to our mantra, are taking it slow as we get used to the new normal.
Lots of green love, Team Sui.
